How Group Dynamics Can Make or Break a Business

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Hiring is one of the most difficult tasks for businesses large and small. Choosing the best possible person for each position is important but hiring managers must also cultivate strong and efficient teams.

See how fostering successful group dynamics can positively impact any business:

An infographic about the impacts of group dynamics on a business by the USC Dornsife online Master of Science in Applied Psychology degree.

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Stronger Group Dynamics, Stronger Organization

The top causes of group dynamics related frustration for surveyed US workers are:

  1. Trying to motivate others (35%)
  2. Executing on plans (27%)
  3. During planning phases (27%)

30% of US workers have considered leaving their job due to negative team environments, and 35% of workers feel less productive during staff changes.

3 Benefits of Stronger Groups

Efficient group dynamics can lead to:

  1. Increased Productivity: Correcting team dynamics decreased costs by 20% and increased on-time completion of work by 8% for 1 financial services firm.
  2. Happier Workforce: When all break times were synced at a chain of call centers, the increased social interaction boosted employee satisfaction 10%.
  3. Higher Customer Satisfaction: On a team at a tech services firm, fewer than 1 in 5 team members felt aligned on the future. Customer satisfaction scores soared from 2.3/7 before to 5.4/7 after working on the group dynamic.

The Master of Science in Applied Psychology online program at the Dana and David Dornsife College of Letters, Arts and Sciences can help students understand and help cultivate more productive group dynamics. See more in the below infographic:

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